Online Learning Help Desk

Support Center

eCollege Support

  • How to log in to eCollege

    LOG IN WITH RUTGERS NETID As a student at Rutgers University you are provided a NETID. This is not to be con...

    Jul 14, 2016 01:40PM EDT
  • Receiving an Error Message

    Click on the Error Message you are receiving Error 105: Unknown Login ID Server Error in ‘...

    Sep 09, 2016 12:41PM EDT
  • Courses not showing up in eCollege

    There are several different reasons to why you might not see your course currently listed inside eCollege. ...

    Aug 31, 2017 02:05PM EDT
  • How to view email in eCollege

    The emails sent from inside your eCollege course are delivered to your Rutgers Email address by default. You m...

    Jul 14, 2016 02:12PM EDT
  • Viewing your Grades

    ASSIGNMENTS AND COURSE GRADES In each course you will see the Gradebook tool located on the top menu. This p...

    Jun 09, 2016 12:03PM EDT
  • VoiceThread Share Settings (eCollege)

    If you can see your VoiceThread but others cannot, you may need to adjust your share settings to include the e...

    Jun 17, 2016 03:49PM EDT
  • Setting up Notifications

    Configurable text (SMS) and email notifications are available for: Announcements, Threads, Grades Posting, and...

    Jun 27, 2016 04:37PM EDT
  • Using Scarlet Apps

    All students and faculty are provided a Scarlet account powered by Google. This service is automatically activ...

    May 19, 2017 12:43PM EDT
  • Copy Individual Course Content

    The Copy Course Content Tool allows the instructor to copy course content between courses that you are enrolle...

    May 19, 2017 12:35PM EDT
  • Turnitin eCollege Integration

    Additional information available in each of the above areas. Please click any area to find out more. The Turni...

    May 23, 2017 09:10AM EDT

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