Kaltura - How to Access the Video Caption Editor

On March 25, 2018, automated captions, powered by Cielo24, were enabled in Rutgers MediaSpace, powered by Kaltura. When a video is uploaded to MediaSpace via the standalone website or through Rutgers Canvas, Moodle, or Sakai captions are generated using automatic speech recognition.  This service provides 70-95% accuracy.  Video owners will need to review and edit their captions for accuracy.

If you are an instructor in a course that uses Moodle, Canvas, or Sakai you may wish to notify your students to report any errors to you. Include a note in your syllabus that all captions are machine-generated and to contact the instructor regarding inaccuracies.

  1. Click on Actions on the video details page to expand the drop-down menu.

    Image with arrow pointing to the Actions drop down menu.


  2. Click Caption Requests.

    Image showing the expanded actions menu with an arrow pointing to the Caption Requests link


  3. If this is your first time accessing captions for this video, you will need to click Refresh List: CLICK HERE to see all Caption Requests for this media.

    Image showing an arrow pointing to the Refresh List.


  4. Click Edit on the right to access the caption editor.  To edit captions, you must be the owner or co-publisher of the video entry.

    Image with an arrow pointing to the Edit button that will show after clicking on the Refresh link mentioned previously.

    A new browser tab will open to display the caption editor.  The recording will automatically play from the beginning.
  5. Next you will want to follow the steps on How to edit your video captions.

See also:

How to find your video’s captions captions

How to request captions editor

How to edit your video captions


These instructions are based on documentation provided by: 
It.umn.edu. (2018). Kaltura: Review and Edit Captions from Cielo24 | IT@UMN. [online]
Available at: https://it.umn.edu/kaltura-review-edit-captions-cielo24 [Accessed 7 May 2018].

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