Kaltura - How to Find your Video's Captions

On March 25, 2018, automated captions, powered by Cielo24, were enabled in Rutgers MediaSpace, powered by Kaltura. When a video is uploaded to MediaSpace via the standalone website or through Rutgers Canvas, Moodle, or Sakai captions are generated using automatic speech recognition.  This service provides 70-95% accuracy.  Video owners will need to review and edit their captions for accuracy.

If you are an instructor in a course that uses Moodle, Canvas, or Sakai you may wish to notify your students to report any errors to you. Include a note in your syllabus that all captions are machine-generated and to contact the instructor regarding inaccuracies.

  1. Log into Rutgers MediaSpace, Moodle, or Canvas.

  2. Navigate to your media
    • MediaSpace – Click your name in the upper right to expand the menu.  Click on My Media. Click on an entry to view the details page.
      Image showing an arrow pointing to the My Media area of Kaltura

    • Canvas –  Click on one of your courses and select My Media in the course menu.  
      Image showing Canvas and an arrow pointing to the My Media area in the navigation.

      If My Media is not in the course navigation, ask the course owner to enable it through the course settings.

    • Moodle – Click on your name in the upper right and select My Media from the drop-down menu.
      Image showing Moodle's version of the user navigation with an arrow pointing to My Media.

    • Sakai – Click on the My Media tab in your navigation.
      Sakai navigation with an arrow pointing to the My Media tab in the left hand navigation.

  3. Click on the video thumbnail to access the video detail page.
    Note: The 'Edit' button does not contain the caption editor.  Click either the video or the video title.
    Image showing what a video icon that you could click on.
  4. Next, see the article on How to access the caption editor.


See also:

How to request captions

How to access the caption editor

How to edit your video captions


These instructions are based on documentation provided by: 
It.umn.edu. (2018). Kaltura: Review and Edit Captions from Cielo24 | IT@UMN. [online]
Available at: https://it.umn.edu/kaltura-review-edit-captions-cielo24 [Accessed 7 May 2018].

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