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Allow Browser Cookies

Last Updated: Jun 14, 2017 05:30PM EDT
This document explains where to find instructions on allow cookies in your web browser.


What cookies are?

Cookies are files created by websites you've visited. Cookies store browsing information, like your site preferences or profile information. There are two types of cookies:

First-party cookies are set by the site shown in the address bar.
Third-party cookies come from other sites that have things like images embedded on the page you're visiting.

Not all cookies are bad. For example, cookies help the website remember your preferred settings so it can reload them when you revisit the site next week. 

  Click your browser below for instructions on how allow cookies.
chrome icon firefox icon edge icon ie icon safari icon
Chrome Firefox Edge Internet Explorer Safari



Google Chrome

Click the Chrome menu icon Menu menu icon  located on the top right of the browser.  

  1. Select Settings.
  2. Near the bottom of the page, select Show advanced settings.
  3. In the "Privacy" section, select Content settings.
  4. Select Allow local data to be set (recommended).
  5. Uncheck Block third-party cookies and site data.
  6. Select Done.



Mozilla Firefox

Click the Firefox menu button menu icon located on the top right of the browser.

  1. Select Options.
  2. Select the Privacy panel.
  3. Set Firefox will: to Use custom settings for history
  4. Check mark Accept cookies from sites to enable cookies, and uncheck it to disable them.
    • If you are troubleshooting problems with cookies, make sure Accept third party cookies is also not set to Never
  5. Choose how long cookies are allowed to be stored:
    • Keep until:
      • they expire: Each cookie will be removed when it reaches its expiration date, which is set by the site that sent the cookie.
      • I close Firefox: The cookies that are stored on your computer will be removed when Firefox is closed.
  6. Close the about:preferences page. Any changes you've made will automatically be saved.



Microsoft Edge

Click the three-dot More Actions button menu icon  located on the top right of the browser.  

  1. Select Settings from the menu that shows up.
  2. Tap or click View Advanced Settings. You'll need to scroll down to the bottom of the page.
  3. Press the dropdown arrow under the Cookies field.
  4. Select Don't Block Cookies if you want to enable them. I recommend blocking just third-party cookies. 
  5. After picking your option, you can exit the settings panel by clicking anywhere else on the page.




Internet Explorer 9.0 through 11.0

Click on the gear-wheel icon ie menu icon at the top right of the browser window.  

  1. Select Internet Options.
  2. Change to the Privacy tab.
  3. At this point you may either see a Slider or the Advance Button.
    • Slider
    • Advance Button.
      • Select Accept for both First-Party and Third-Party Cookies (Screenshot)
  4. Click OK


Safari 8 and 9

Click the Safari menu on the top of your screen.  

  1. Select Preferences
  2. In the window that opens, click Privacy
  3. Look for the Cookies and website data heading and select Always allow
    • ​​Safari 5 through 7: Look for Block Cookies and select Never
  4. Close the Privacy window


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