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Clearing Browser Cache and Cookies

Last Updated: Jun 09, 2017 05:11PM EDT
This page will explain how to clear your web browser cache and cookies.

 

Start by opening the website data menu in your browser

In most web browsers, to open menus used to clear your cache, cookies, and history:
 
Windows
Mac
Press  Ctrl  +  Shift ⇧  +  Delete
Press  Command ⌘  +  Shift ⇧  +  Delete


 

Next select the Cache and Cookies to clear out

Once you have the menu opened, click on your browser below and skip to #3 of the instructions.
 
If the menu didn't open, click on your browser and start from #1 on the instructions.
 

 

Windows 

 edge icon
 ie icon
 
 
 opera icon
 Microsoft Edge
 Internet Explorer
 Google Chrome
 Mozilla Firefox
 Opera

 

Mac OS X 

 safari new logo
 safari old logo
 
 
 opera icon
 Safari 8.0+
 Safari 5 to 7
 Google Chrome
 Mozilla Firefox
 Opera

 

Mobile Operating Systems

 android icon
 ios icon
 Android
 iOS








 

Microsoft Edge

 
  1. Select the ... icon in the top right corner of the browser window to get to the settings menu.
     
  2. In the settings menu, towards the bottom, click on Choose what to clear.
     
  3. Select Cookies and saved website data and Cached data and files. After the two are marked click on clear.

Click for screenshots


 

Internet Explorer 8

 

  1. Click the Tools button and select Internet Options.
     
  2. Click on the General tab and then the Delete... button.
     
  3. Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.

Click for screenshots


 

Internet Explorer 9, 10, & 11

 
  1. Click the Tools icon ( Gear Icon ⚙ )
     
  2. Go to Safety and click Delete browsing history...
     
  3. Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.
     
  4. You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies.

    Click for Images

Click for screenshots


 

Google Chrome (Windows)

 
  1. Click on the Menu Icon ( Icon will be ☰  or  )
     
  2. From the menu, select Tools > Clear browsing data...
     
  3. Check the following:
    • Empty the cache
    • Delete cookies and other site and plug-in data
       
  4. Select the beginning of time in the drop down box and click on the Clear browsing data button.

Click for screenshots


 

Mozilla Firefox (Windows)

 
  1. Click the Menu Icon ( Menu Icon  )
     
  2. Select History, then click Clear Recent History...
     
  3. Click on the drop down box to the right of Time range to clear: and select Everything.
     
  4. Then, expand on Details and check both Cookies and Cache.
     
  5. Click Clear Now.

Click for screenshots


 

Opera (Windows)

 
  1. Click on the Opera button in the top left corner > Settings > Delete Private Data...
     
  2. Expand Detailed Options to show the list.
     
  3. Check the following:
    • Delete temporary cookies
    • Delete all cookies
    • Delete entire cache
       
  4. Click on the Delete button.

Click for screenshots


 

Safari 8.0 to 10.0 (Newest) 

 
  1. Click Safari in the upper left hand side of your screen. In the menu that appears, click Preferences.
     
  2. In the window that appears, click the Privacy tab. Click the button Remove All Website Data....
     
  3. Click Remove Now in the pop up window that appears.

Click for screenshots


 

Safari 5.0 to 7.0

 
  1. Click Safari in the upper left hand side of your screen.
     
  2.  Select Reset Safari....
     
  3. Check Remove all website data, then click on the Reset button.

Click for screenshots


 

Google Chrome (Mac)

 
  1. Click on Chrome on the top menu of your screen 
     
  2. Select Clear Browsing Data....
     
  3. Check the following:​
    • Empty the cache
    • Delete cookies and other site data
       
  4. Select the beginning of time in the drop down box and click on the Clear Browsing Data button.

Click for screenshots


 

Mozilla Firefox (Mac)

 
  1. Click on History on the top menu of your screen 
     
  2. Select Clear Recent History..
     
  3. In the window that appears, click on the dropdown menu to the right of Time range to clear and select Everything. If necessary, expand the Details section and check both Cookies and Cache.
     
  4. Click Clear Now.

    The progress wheel may spin for a few minutes, depending on how much data needed to be deleted. Once it has stopped, the process is complete.

Click for screenshots


 

Opera (Mac)

 
  1. Click on Opera on the top menu of your screen 
     
  2. Select Clear Private Data...
     
  3. From the "Obliterate the following items from:" drop down menu, choose the beginning of time. Then check Empty the cache and Delete cookies and other site data.
     
  4. Click on Clear Browsing Data.

Click for screenshots


 

iOS (iPhone/iPad)

 
  1. From the home screen, tap the Settings icon.
     
  2. On the Settings screen, scroll down and tap the Safari option.
     
  3. Under the 'Privacy' section of the Safari screen, tap the button labeled Clear Cookies and Data.
     
  4. On the confirmation screen, tap Clear Cookies and Data.

Click for screenshots


 

Android (Phone or Tablet)

 
  1. Tap Chrome menu > Settings.
     
  2. Tap (Advanced) Privacy.
     
  3. Tap Clear browsing data.
     
  4. Tap the Clear data from the dropdown.
    • Select a time period: Past day
    • Select the data types you want to clear.
       
  5. Tap Clear data.

Click for screenshots

 

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